GOT QUESTIONS? 

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Do you have a roommate matching system?

Yes, we offer a roommate matching system. If you don’t have anyone in mind that you would like to live with, let us match you up with someone! There is a Roommate Matching Sheet that you will fill out to let us know more about what you’re looking for in a roommate. Then, we spend weeks in the summer figuring out the best match for you based on that information.

When is my rent due?

The first installment is due on July 15th before taking possession of the unit. The next installment would not be due until September 1st. Through our online resident portal, you can set up monthly recurring payments, one-time payments, or remit your payment in full.

How do I pay my rent?

We offer various convenient options to serve you best:

  • Automatic Bank Deduction:

    • Have your financial institution automatically deduct rent from your bank account each month to send in payment.

  • Online Check Payment:

    • Pay with a check online using your resident portal without any additional charges.

  • Credit Card Payment:

    • Use The Valley’s Resident Portal to pay with a credit card online. Service fee may apply.*

  • Traditional Payment Methods:

    • Opt for traditional methods by paying with a personal check, money order, or cashier’s check.

How do I qualify for a lease?

  • Guarantor Requirements:

    • Provide two of the most recent pay stubs.

    • Submit a W2, an offer letter from the employer, or any other official document demonstrating income that is 3x the monthly rent.

  • Self-Qualification Options:

    • Option 1: Pay the entire total lease contract upfront.

    • Option 2: Enroll in LEAP Easy. Please contact the office for additional details.

    • Option 3: Self-qualify by providing proof of employment and demonstrating income at 2.5x rent amount.

      • Submit a W2, an offer letter from the employer, or any other official document showing income

      • Provide two of the most recent pay stubs.

Do you allow pets?

Yes! We are pet-friendly but with some restrictions. Please contact us for more information.

Is there insurance coverage in the event of a fire, theft, or natural causes? Does my lease provide coverage for my belongings?

The Valley’s insurance will not cover your personal belongings. We require all of our residents to obtain renter’s insurance for this reason. It is generally inexpensive and will cover your personal belongings if something were to happen and The Valley is happy to help you obtain renter’s insurance through our leasing office. Additionally, the tenant is required to purchase personal liability insurance with a minimum coverage of $100,000. Homestead U must be listed on the policy.

What if I need to break my lease or don't return for the spring semester?

The Valley’s lease is binding and cannot be broken. If you cannot live at The Valley after signing your lease, you will need to re-let or find a replacement for your space. Please call the leasing office for information on re-letting.

What if I need maintenance in my bedroom or apartment?

If you need maintenance, simply go to your resident portal on our website and fill out a maintenance request. You can also call or stop by the front desk. If it is an emergency, please notify the front office immediately.

What furniture is provided?

Please review our floor plans to see what furniture is provided!

How close are you to campus?

We are located on Toftrees Ave with convenient access to the Arboretum, PSU Campus, and Beaver Stadium. This gives you a quick and efficient route to campus, the game, and around State College. Transportation to and from campus is a breeze with our provided CATA bus pass service to PSU. We also have a beautiful walking trail connecting to The Arboretum and PSU Law School!

What type of parking is available in your community?

The Valley offers two parking options, reserved spaces at a monthly charge or free parking on a first-come, first-serve basis.

How do I receive mail and packages?

The clubhouse office will accept packages on the resident’s behalf. You’ll receive a text message and an email when a package has been received.

What do I need to bring to my new apartment?

We suggest that you bring:

  • Bedding for a full-size bed

  • Toiletries

  • Dishes/Cookware

  • Decorations to make your new room feel like home!

What kinds of events do you have at The Valley?

The Valley has resident events that range from Taco Tuesday to Fitness Classes. Not only is there free food at events, but it’s also a great way to meet people in the community! Follow us on Instagram to see updates on events at the Valley: